General talk about the Omate TrueSmart...
Fri Mar 07, 2014 8:33 pm
Willing to pay something reasonable. Mine doesn't close properly. I emailed Omate, but obviously don't expect prompt service. PM if interested. Thanks!
Fri Mar 07, 2014 9:45 pm
Where do you live?
Fri Mar 07, 2014 10:09 pm
Sat Mar 08, 2014 10:02 am
Sat Mar 08, 2014 10:06 am
Sat Mar 08, 2014 11:02 am
Might not even be the charger. I had many problems.
My chargers were both not charging, strange right? What happened was, the back cover on the TS was not screwed in tight enough. I had to REALLY tighten it before it connected, the TS turned on and I could charge.
I also read about some chargers not having the pins tight enough. 3 things you can do:
-Take the charger apart and pull up the pins a bit (so they're higher)
-Clamp the charger closed with something like a tool.
-Put something between the top of the omate and the charger (so it pushed harder on the omate) like cardboard or a few layers of paper.
If none of those work, you'll have to wait for Omate to send you a new one.
I know what you're going trough, my lock button fell of and I've been waiting over a month now. (All they have to do is send me a simple plastic button, but they won't yet)
Sun Mar 09, 2014 3:30 am
There has been MANY issues with buttons falling off. I would hope that they would resolve this before producing EU units. For the rest of us. Watch your buttons very carefully.
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