Might not even be the charger. I had many problems.
My chargers were both not charging, strange right? What happened was, the back cover on the TS was not screwed in tight enough. I had to REALLY tighten it before it connected, the TS turned on and I could charge.
I also read about some chargers not having the pins tight enough. 3 things you can do:
-Take the charger apart and pull up the pins a bit (so they're higher)
-Clamp the charger closed with something like a tool.
-Put something between the top of the omate and the charger (so it pushed harder on the omate) like cardboard or a few layers of paper.
If none of those work, you'll have to wait for Omate to send you a new one.
I know what you're going trough, my lock button fell of and I've been waiting over a month now. (All they have to do is send me a simple plastic button, but they won't yet)
Login
Register